Insurance
Shoebill Campervan Insurance Overview
- Insurance is not included in the base price of your rental.
- To rent one of our vehicles, you will need to purchase personal vehicle insurance that covers utility van rentals, campervans, utility vehicles under 4,500 kg, or other supplementary insurance such as travel insurance (e.g., endorsement 27). You will also need to purchase our supplementary insurance to benefit from this coverage.
- Shoebill Campervan is not obligated to recognize the renter’s personal vehicle insurance policy. We recommend that you fully understand your coverage.
- If you do not select one of our supplementary insurance options, you will have chosen the “None” protection and will be fully responsible for damages in the event of a claim. Shoebill Campervan reserves the right to charge your registered credit card for any damages.
- If the renter has chosen the “None” insurance, they agree to immediately pay for all damages caused to the vehicle. Shoebill Campervan will issue an invoice to the renter, which they can then present to their insurer for reimbursement.
- The renter is 100% responsible for damages caused to the vehicle in the event of a claim during the rental, in accordance with our rental agreement.
- The “None”, “Basic”, and “Standard” insurance options do not cover damages caused by windshield chips or replacement costs.
- The renter agrees to pay the uninsured portion of the claim (deductible) as well as applicable taxes directly to Shoebill Campervan upon completion of the rental.
Protection Packages
| Forfait | Couverture | Coût (CAD) |
|---|---|---|
| Aucun | Ne couvre pas les dommages causés au camping-car. Aucune responsabilité civile n'est garantie.Le locataire prend en charge l'intégralité des frais de dommages. Une preuve d'assurance doit être fournie. Le dépôt de garantie est fixé à 5 000 $. | 0$ |
| De base | Comprend une couverture collision et tous risques pour le camping-car, ainsi qu'une assurance responsabilité civile de 2 millions de dollars. La franchise est fixée à 5 000 $. Le dépôt de garantie est de 2 000 $. | 15$/jour |
| Standard | Comprend une couverture collision et tous risques pour le camping-car, ainsi qu'une assurance responsabilité civile de 2 millions de dollars. La franchise est abaissée à 3 500 $. Le dépôt de garantie est fixé à 1 750 $. | 25$/jour |
| Complète | Inclut une couverture collision et tous risques pour le camping-car, ainsi qu'une assurance responsabilité civile de 2 millions de dollars. La franchise est abaissée à 3 500 $. Inclut le remplacement du pare-brise en cas d'éclat ou de fissure. Les autres dommages aux vitres sont exclus. Le dépôt de garantie est fixé à 2 000 $. | 35$/jour |
Terms and Definitions
- Collision — covers the cost of repairing or replacing the vehicle up to its actual value in the event of a collision with another vehicle, the ground, or another object.
- Comprehensive Risk — covers the cost of repairing or replacing the vehicle up to its actual value in the event of damage caused by other unforeseen situations such as falling objects, vandalism, fire, or theft.
- Civil Liability — if you cause damage to others’ property, injure, maim, or kill someone.
- Non-repairable/Non-fillable Stone Chip Leading to Windshield Replacement — A windshield chip that a) has no depth to fill, measures more than 1 cm, is target-shaped, has streaks, is in the driver’s field of vision, or any type of chip located within the black edge or approximately 2.5 cm from the black edge.
Mechanical Breakdown and Roadside Assistance
All rentals include roadside assistance; please contact us in case of a breakdown.
You can use roadside assistance if:
- You need a tow;
- You are locked out of your vehicle;
- You run out of fuel;
- You have a flat or damaged tire;
- You need a jump start;
You will not be able to use roadside assistance if an internal component of the campervan malfunctions, such as the heating, cabinets, or an electrical component.
Mechanical Breakdowns
In the event of a breakdown not attributable to the renter (mechanical or internal malfunction), we will do our best to help you resume your trip as quickly as possible. Shoebill Campervan is not responsible for providing and/or paying for accommodation in the event of a breakdown. However, Shoebill Campervan will reimburse the renter for the loss of use of the vehicle during the rental period, for each 24-hour period they do not use it, at the daily rate indicated in the rental agreement.
Unless otherwise agreed, you may not abandon the vehicle at any time in the event of a breakdown.
What is NOT covered by these insurance policies?
- Damage to the roof resulting from contact with objects too low to pass under.
- Any damage or injury, interior or exterior, caused by driving on unmaintained roads or off-road.
- Accommodation or transportation following a breakdown, mechanical failure, or accident.
- Damage or injury related to driving the vehicle while intoxicated or in violation of the law.
- Any damage to windows (except under “Full” protection)
Security Deposit
A security deposit is due the day before vehicle pickup. It will be returned to you within seven days following the end of your rental, once the vehicle has been checked in by a Shoebill Campervan employee and no defects have been found.
The Bay of Fundy, New Brunswick
The Bay of Fundy, located between the Canadian provinces of New Brunswick and Nova Scotia, is renowned for its spectacular tides, among the highest in the world, with tidal ranges reaching up to 16 meters. Its main tourist attraction lies in tide observation, offering visitors a unique experience where they can watch the water recede over vast stretches of sand, revealing astonishing rock formations and fascinating marine flora, before seeing the bay fill up again at high tide, transforming the landscape into an impressive natural spectacle.
