{"id":2194,"date":"2026-01-21T21:40:11","date_gmt":"2026-01-22T01:40:11","guid":{"rendered":"https:\/\/shoebill-campervan.ca\/terms-conditions\/"},"modified":"2026-01-21T21:59:22","modified_gmt":"2026-01-22T01:59:22","slug":"terms-conditions","status":"publish","type":"page","link":"https:\/\/shoebill-campervan.ca\/en\/terms-conditions\/","title":{"rendered":"Terms & Conditions"},"content":{"rendered":"\t\t
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Shoebill Campervan terms and conditions<\/strong><\/h1>

Minimum Age<\/strong><\/p>

The renter must be at least 25 years old and hold a valid driver\u2019s license. It is possible for 21 to 25 years old drivers to rent with the option \u201cyoung driver\u201d. <\/p>

Devise<\/strong><\/p>

All prices stated in this agreement are in Canadian dollars (CAD), applicable taxes not included unless otherwise specified.<\/p>

Security Deposit<\/strong><\/p>

A security deposit of $2,000 CAD is required to confirm the rental. This deposit must be paid no later than 14 days prior to the vehicle pickup date, by credit card or bank transfer. For bookings made through a third-party platform (such as Outdoorsy or RVezy), the deposit is reduced to $500 CAD and must be paid by credit card only. <\/p>

Insurance<\/strong><\/p>

The renter must provide proof of insurance including the FAQ27 endorsement or purchase additional insurance offered by Shoebill Campervan.<\/p>

Cancellation Policy<\/strong><\/p>

More than 14 days before departure: 75% refund.
Between 7 and 14 days: 50% refund.
Less than 3 days: no refund.
Between 7 and 14 days: 50% refund.
Less than 3 days: no refund.
Less than 3 days: no refund.<\/p>

Festivals<\/strong><\/p>

Vehicles are allowed at festivals, provided safe driving practices and cleaning rules are followed.<\/p>

Pets<\/strong><\/p>

Pets are allowed onboard. Cleaning fees may apply in case of damage or persistent odors. <\/p>

Authorized Territories<\/strong><\/p>

Driving is permitted only in Canada and the United States on paved roads. Off-road driving is prohibited. <\/p>

Mileage<\/strong><\/p>

Each rental includes 200 km per day. Additional mileage is charged at $0.41\/km. Extra mileage packages or unlimited mileage can be purchased. <\/p>

Delivery<\/strong><\/p>

No delivery service is offered. Pickup is at the location designated by Shoebill Campervan. <\/p>

Oil change<\/strong><\/p>

Whenever possible, oil changes are performed between rentals. However, if your trip exceeds the mileage interval between services, you may need to stop at a garage along your route to have the oil changed during your rental. <\/p>

GPS tracking<\/strong><\/p>

The vehicle is equipped with a GPS tracking device. This system allows the owner to locate the vehicle in case of theft, major incidents, or breach of the rental agreement. The device is used solely for safety and asset protection purposes. <\/p>

Responsibilities<\/strong><\/p>

Renter’s Responsibilities<\/strong><\/p>

  • \u2022 Inspect the vehicle before departure and report any existing damage.
    \u2022 Use the vehicle responsibly and drive safely.
    \u2022 Do not allow unauthorized drivers to operate the vehicle.
    \u2022 Obey traffic laws and cover any incurred fines or tolls.
    \u2022 Ensure proper refilling of gas tanks before return.
    \u2022 Clean the vehicle before returning or pay applicable cleaning fees.
    \u2022 Cover towing or repair costs due to misuse.
    \u2022 Immediately report any incidents, damage, or accidents.
    \u2022 The renter must purchase and cover the cost of all items necessary for their trip, including but not limited to: food, fuel, additional cleaning supplies, windshield washer fluid, etc.<\/li>
  • Use the vehicle responsibly and drive safely.
    Do not allow unauthorized drivers to operate the vehicle.
    Obey traffic laws and cover any incurred fines or tolls.
    Ensure proper refilling of gas tanks before return.
    Clean the vehicle before returning or pay applicable cleaning fees.
    Cover towing or repair costs due to misuse.
    Immediately report any incidents, damage, or accidents.
    The renter must purchase and cover the cost of all items necessary for their trip, including but not limited to: food, fuel, additional cleaning supplies, windshield washer fluid, etc.<\/li>
  • Do not allow unauthorized drivers to operate the vehicle.
    Obey traffic laws and cover any incurred fines or tolls.
    Ensure proper refilling of gas tanks before return.
    Clean the vehicle before returning or pay applicable cleaning fees.
    Cover towing or repair costs due to misuse.
    Immediately report any incidents, damage, or accidents.
    The renter must purchase and cover the cost of all items necessary for their trip, including but not limited to: food, fuel, additional cleaning supplies, windshield washer fluid, etc.<\/li>
  • Obey traffic laws and cover any incurred fines or tolls.<\/li>
  • Ensure proper refilling of gas tanks before return.<\/li>
  • Clean the vehicle before returning or pay applicable cleaning fees.<\/li>
  • Cover towing or repair costs due to misuse.<\/li>
  • Immediately report any incidents, damage, or accidents.<\/li>
  • The renter must purchase and cover the cost of all items necessary for their trip, including but not limited to: food, fuel, additional cleaning supplies, windshield washer fluid, etc.<\/li><\/ul>

    Owner’s Responsibilities<\/strong><\/p>

    • Provide a clean, safe, and mechanically sound vehicle.<\/li>
    • Ensure all equipment is functional and meets manufacturer standards.<\/li>
    • Supply required documents (insurance, registration, user manual).<\/li>
    • Perform full inspection with renter before departure and upon return.<\/li>
    • Be available to assist during the rental period.<\/li>
    • Return the security deposit promptly if no issues are found.<\/li>
    • Le propri\u00e9taire prend en charge le co\u00fbt des changements d\u2019huile du v\u00e9hicule.<\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"

      Shoebill Campervan terms and conditions Minimum Age The renter must be at least 25 years old and hold a valid driver\u2019s license. It is possible for 21 to 25 years old drivers to rent with the option \u201cyoung driver\u201d. Devise All prices stated in this agreement are in Canadian dollars (CAD), applicable taxes not included […]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"content-type":"","footnotes":""},"class_list":["post-2194","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/shoebill-campervan.ca\/en\/wp-json\/wp\/v2\/pages\/2194","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/shoebill-campervan.ca\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/shoebill-campervan.ca\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/shoebill-campervan.ca\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/shoebill-campervan.ca\/en\/wp-json\/wp\/v2\/comments?post=2194"}],"version-history":[{"count":1,"href":"https:\/\/shoebill-campervan.ca\/en\/wp-json\/wp\/v2\/pages\/2194\/revisions"}],"predecessor-version":[{"id":2195,"href":"https:\/\/shoebill-campervan.ca\/en\/wp-json\/wp\/v2\/pages\/2194\/revisions\/2195"}],"wp:attachment":[{"href":"https:\/\/shoebill-campervan.ca\/en\/wp-json\/wp\/v2\/media?parent=2194"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}